Refunds

Last updated 25 October 2026

Try it first

DreamLine has a free 7-day trial with every feature switched on. Please use it before you buy, so you know it works in your set-up and that you like the sound.

14-day refund

• You can ask for a refund within 14 days of the purchase date, for any reason.
• Email hello@dreamlineaudio.co.uk from the address you bought with, or quote your order number.
• We’ll confirm by email. The refund goes back to the card or payment method you used, in the currency you paid in.
• Banks and card companies decide how long it takes to show up, usually a few working days.

After a refund

Your licence is cancelled and DreamLine goes back to its locked state on your computers (audio passes through unchanged).

Who pays you back

Payments are handled by Moonbase, who sell DreamLine to you as the seller of record. Refunds are paid by Moonbase at our request, so the receipt you got from Moonbase is the best place to find your order number.

Your legal rights

This policy is on top of your legal rights, not instead of them. If DreamLine is faulty or isn’t as described, you may have further rights under the law of the country you live in.

Questions

Write to hello@dreamlineaudio.co.uk.